Shipping Policy

Shipping Policy

Effective Date: 7.28.2023

This Shipping Policy outlines important information regarding the shipping of your orders. Please read this policy carefully before placing an order.

Order Processing Time

  • Orders are typically processed within 5-10 business days of receipt, excluding weekends and holidays.
  • During high-demand periods, processing times may be extended. We appreciate your patience during such times.

Shipping Methods

  • Shipping costs vary depending on your selected shipping method, destination, and the weight and size of your order.

Delivery Times

  • Please note that delivery times are not guaranteed and may be subject to delays due to factors beyond our control, such as weather conditions or carrier disruptions.
  • You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the progress of your shipment.

Shipping Destinations

  • We currently offer shipping to addresses within the United States of America. We do not offer international shipping at this time.

Shipping Fees

  • Shipping fees are calculated based on your order's weight, size, and destination.
  • Shipping fees are non-refundable.

Shipping Address

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
  • If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.

Lost or Stolen Packages

  • We are not responsible for packages that are lost, stolen, or damaged in transit. However, we will work with you to file a claim with the carrier and assist in resolving the issue to the best of our ability.

Returns and Exchanges

  • For information about our return and exchange policy, please refer to our Return Policy

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact our customer support team at info@arianarugs.com.

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically for any changes.